Wireless via Mac Step 1: Unbox and configure the printer In other words, you’ll never have to worry about your IP address getting reset. Using a static IP address will provide you with continuous connectivity to your printer. If it does not, please consult our troubleshooting guide.Īt this stage in setup, we recommend having your IT team set up a static IP address. Turn on your iPad, open the Envoy app and sign yourself in as a test visitor. Toggle Badge printing to the “on” position. Note: If you have multiple visitor types, you’ll configure this setting per visitor type. Go to Visitors > Settings > Sign-in flow page. You’ll need to troubleshoot before you proceed. If this happens, please refer to the troubleshooting guide. Note: if your IP address starts with 169.254, the printer was unable to provide a working IP address. It will be a series of numbers separated by periods (for example: 192.168.1.44 or 10.0.1.23). On the fourth badge, look for the IP address line.

Press and hold the cut button until the badges begin printing. When it’s ready, the status light will turn green. Wait about one minute while the printer configures. Press the power button to turn on the printer. Depending on your setup, you’ll plug the other end into your desk, wall, or directly into your router. Plug the Ethernet cable into the printer. Plug the black power cord into the printer and a power socket. Other brands may come affixed to the plastic frame. When replacing a badge roll, save this for the next roll. Note: Envoy badges come with a reusable black plastic frame. You can find step-by-step photo instructions here. You can also discard the gray USB cable, but you will need an Ethernet cable.Īssemble and insert the roll of badges into the printer. You won’t need the Brother instruction book, just follow along with these steps. Wired via Ethernet Step 1: Unbox and configure printer To learn more about the basics of device management, please read our About device management article to learn more about which printers are supported, please read our Supported hardware guide.

This article outlines how to pair and manage your printer.

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